Terms and Conditions

​ This document is a contract between the Homaxchange.com website (hereinafter referred to as “Homaxchange” or “the website”) and any user who uses the various services of the website (hereinafter referred to as “the user” or “you”). This contract specifies the rights and obligations of Homaxchange, the terms and conditions of using the website, and the rights and responsibilities of the user. The user must read, understand and agree to these terms and conditions before using the website. Homaxchange reserves the right to modify or update this contract at any time without prior notice. Your continued use of the website after any changes to this contract constitutes your acceptance of the revised terms and conditions. If you do not agree with any part of this contract, you must not use the website or its services. The parties to this contract are: Homaxchange as the service provider and the user as the service recipient.

1. Terms and definitions:

  • Homaxchange is an internet website owned and operated by Mr. Seyed Pedram Azizallahi, which is only accessible through the internet under the domain name of Homaxchange.com. This website is subject to the laws and regulations of the Islamic Republic of Iran and complies with all the legal requirements of the Islamic Republic of Iran.
  • A user is a person who voluntarily visits the Homaxchange website and registers an account to use the services of the website without any coercion or pressure.
  • Electronic currency is a form of digital money that can be used to make online payments, transfers or exchanges. Electronic currency is not backed by any physical asset or legal tender and does not bear any interest. Electronic currency can be bought and sold on the website or other platforms that accept it.
  • Accepted electronic currency is the electronic currency that is listed and supported by the website and can be bought and sold on the website according to the exchange rates, fees, and limits set by the website.
  • Payment is the transfer of money or electronic currency from the payer to the payee through the website or other methods approved by the website.
  • Payment method is any method that is allowed and accepted by the website to make or receive payments. Payment methods may include electronic currency, bank transfer, online banking, Shatab cards, SWIFT, or other methods.

2. Services provided by the website:

  • The website provides the following services to the user:
    • Converting one type of electronic currency to another type of electronic currency according to the exchange rates, fees, and limits set by the website.
    • Selling electronic currency to the user and receiving a certain amount of money or electronic currency from the user according to the exchange rates, fees, and limits set by the website.
    • Buying electronic currency from the user and paying a certain amount of money or electronic currency to the user according to the exchange rates, fees, and limits set by the website.

3. The website provides its services for any electronic currency that is listed and supported by the website and may change or remove any electronic currency at its sole discretion according to the market conditions and the legal requirements. The website provides its services to any user who meets the eligibility criteria and does not have any legal restrictions or sanctions.

4. By using the services of Homaxchange, the user agrees that:

    • The user warrants that the source and destination of all the money and electronic currency that he/she provides or receives in the transactions on the website are lawful and comply with the international laws and the laws and regulations of the Islamic Republic of Iran. The user is solely responsible for the use of the electronic currency that he/she buys from or sells to Homaxchange, if it has an unlawful source or destination, such as gambling, betting, prediction, pornography, phishing, hacking, etc. Homaxchange is not liable for any such use and does not have the ability to monitor the intentions or actions of the users.
    • The user warrants that he/she is the legal owner of the funds and accounts that he/she uses in any order, either for payment or for receipt, and that he/she is liable for any fraud, phishing, theft, etc. Homaxchange is not liable for any such incidents.

5. The information that the user provides during the order or registration on the website will be kept confidential and will not be disclosed to any third party, except with a judicial order or a written request from the respected Fata police (Cyber Police) of the Islamic Republic of Iran. The user agrees that the legal age for using the services of Homaxchange is 18 years and that Homaxchange does not provide its services to persons under 18 years of age, even with the written and notarized consent of the parents.

6. Homaxchange reserves the right to request any information from the user for verification purposes before completing the order to ensure that the user has complied with the provisions of paragraph 4. The user’s funds will not be refunded until the verification process is completed, and if the user fails to provide the necessary identity documents, such as a landline phone number and a scanned copy of the national ID card or birth certificate, or if his/her documents are defective, Homaxchange reserves the right to refuse or delay the user’s order and the return of the money sent until the complete documents are provided.

7. If a full verification is required to complete an order and the user submits his/her documents and information and completes the verification process and the order, the user consents that:

    • The verification process involves collecting information from the user, including fixed contact number, IP address, ID card with picture, national code, and bank information.
    • These actions do not violate his/her privacy and will not be shared with any third party.
    • The decision regarding the success or failure of the verification is at the sole discretion of Homaxchange and Homaxchange can accept or reject a verification at its own discretion.

8. The transactions that Homaxchange makes during the execution of the orders are irreversible and are subject to the rules of the system of each electronic currency involved in the transaction. The user agrees that he/she has entered the required information carefully during the order, and that he/she is solely responsible for any errors or mistakes in the information that may result in losses. The user does not hold Homaxchange responsible for any such errors or losses.

    • Homaxchange is not responsible for any possible loss or profit of the user in his/her trading account, because it does not have access to the user’s trading account. The responsibility of renting or transferring documents, bank accounts, or exchange accounts to another person is solely on the account owner.

9. The electronic currency and other payment systems are responsible for the accuracy and security of the transactions and the funds of the users who use those systems, and Homaxchange does not assume any liability for the performance or reliability of those systems. If the user encounters any problem with those systems, he/she must resolve it with that system and according to the rules of that system, and Homaxchange will not be involved or accountable. These systems currently include the bank payment system, Perfect Money Voucher Code, Perfect Money, and electronic payments of Saman and Mellat, Parsian and Ivan Rayan Payam, and may change in the future. Homaxchange does not accept any liability for the transfer issues between the user and those systems, and the user must deal with those systems directly.

10. Homaxchange does not verify whether the identity of the sender and the receiver are the same, and the identity of the sender and the receiver may or may not match in a transaction, and Homaxchange does not accept any liability for that. Homaxchange does not accept any liability for the relationship between the sender and the receiver and does not provide any mediation or arbitration services between the sender and the receiver in a transaction.

11. The user of the Homaxchange website agrees that Homaxchange is only liable for transferring the amount specified in the order and transaction with a certain exchange rate and has no other obligation or duty.

12. The services of Homaxchange are provided as is and as shown in the order and transaction at the specified rate. Homaxchange will not be liable for any other verbal, implied, legal, warranty, or quotation services in any way. Homaxchange does not have any other obligation or responsibility towards the user in any way except for executing the order at the specified rate in the order.

13. The exchange rate and price of different electronic currencies are determined by Homaxchange and can be seen on the website by all users, and when placing an order, the amount that the user will receive after completing the order after deducting the fees and applying the exchange rate will be presented to him/her clearly and precisely.

14. Any fees, commissions, and other costs that the electronic currency system imposes on the user will be the sole responsibility of the user, and Homaxchange does not accept any liability for such costs.

15. Homaxchange does not accept any liability for the delay or failure of the transaction caused by the defect or problem or maintenance of the electronic currency system or the receiving bank in the execution of the order.

16. The Iranian user of the website agrees that all his/her activities and the Homaxchange website are subject to the laws and regulations of the Islamic Republic of Iran and that his/her activities must not violate the laws and regulations of the Islamic Republic of Iran in any way. The liability of violating the law is the sole responsibility of the user in any case, and the Homaxchange website does not accept any liability in this regard. The Homaxchange website is not able to monitor the intentions of its customers and does not accept responsibility for the intentions and illegal actions of its customers.

17. The rights of each user to use the website are personal and non-transferable, and the responsibility of each user’s use of his/her username and password is the sole responsibility of the user. The user agrees that he/she is responsible for all the transactions made from his/her user account and does not have the right to give his/her user information to a third party to use the Homaxchange website. The user agrees that the content, codes, images, banners, and logos of the Homaxchange website and its blog are protected by the copyright law and the user does not have the right to use them without the written permission of Homaxchange.

18. The user is solely responsible for any tax implications arising from his/her transactions with Homaxchange and Homaxchange does not accept any liability for that.

19. The user agrees that he/she has no other claims, demands or complaints against Homaxchange, its managers, employees, and affiliates, except for the proper execution of the order according to the specified and clear price and the specified and transparent fee as per this contract.

20. If the user has a complaint about the performance of Homaxchange, the user must notify the support and follow up on his/her complaint through the support of the Homaxchange website. If the desired outcome is not achieved after one month, the user can only pursue his/her complaint through the 31st District Prosecutor’s Office of Tehran (Tehran Internet Crimes Prosecutor’s Office) and not any other prosecutor’s office or dispute resolution center, either in Tehran or in any other city or town.

21. Membership in the Homaxchange website means that the user has read, understood, and agreed to all 21 clauses of this contract. According to Article 6 of the Electronic Commerce Law enacted in 2013, this data message is a written contract and is valid in all courts and judicial authorities.