We at the Homaxchange respect your privacy and are committed to collect, store, process, and transfer your personal information in a legal, transparent, and secure manner. This privacy policy explains what information we collect from you, why and how we use it, what rights you have, and how you can use it. We comply with international and national privacy laws, in particular the EU General Data Protection Regulation or GDPR. We ask you to read this policy carefully and by registering on our website you agree with it and also confirm it.

What information do we collect from you?

We only collect your personal information that is necessary to provide you with our website services. This information can include the following:

Name, surname, email, contact number, and other contact information
Information about your account, such as username, password, registration date, and activity status
Information about your orders and purchases, such as order number, payment amount, payment method, address, and other details
Information about your visit and use of our website, such as IP address, browser, operating system, time and date of entry and exit, pages visited, and other statistical data.
Information about your comments, suggestions, complaints, and feedback about our website, such as text, images, audio, video, and other formats.

Why and how do we use your information?

We use your personal information for specific, explicit, and legitimate purposes. These goals can include the following:

We provide you with our website services, such as registration, login, purchase, payment, support, and other related services
Communicating with you about our website services, such as sending emails, text messages, phone calls, messengers, and other notification methods.
Improving the quality and efficiency of our website services, such as conducting research, analysis, testing, surveys, updates, and other optimization activities
Increase your satisfaction and loyalty with our website services, such as providing content, offers, discounts, prizes, gifts, and other relevant privileges.
Advertising and marketing our website services to you, such as sending newsletters, folders, banners, pop-ups, and other advertising media.
Compliance with privacy laws and regulations, such as responding to requests from judicial, administrative, regulatory, and other authorized authorities

We use appropriate technical and organizational methods to collect, store, process, and transfer your personal information. These methods can include the following:

• Use of encryption, decryption, firewall, antivirus and other security tools
• Using servers, databases, cookies, caches, and other storage tools
• Using algorithms, models, networks, clouds, and other processing tools
• Use of protocols, standards, contracts, and other transmission tools
• Use of permissions, access levels, auditing, and other monitoring tools
• Use of protocols, standards, contracts, and other transmission tools

What rights do you have and how can you use them?

As a user of our website, you have privacy rights guaranteed by international and national laws. These rights can include the following:

Right of Access: You can ask us to tell you what information we have collected from you, why and how we have used it, and to whom we have shared it. You can ask us to provide you with a copy of your personal information.
Right to rectification: You can ask us to correct your personal information if it is inaccurate, incomplete or out of date.
Right to deletion: You can ask us to delete your personal information, except where the law requires us to keep it.
Right to restriction: You can ask us to restrict the processing of your personal information, except where the law allows us to do so.
Right to object: You can ask us to stop processing your personal data if we use it for advertising purposes or for our legitimate interests.
Right to transfer: You can ask us to transfer your personal information to you or another organization of your choice.

You can exercise these rights by sending a request to the email address Info@homaxchange.com. We will respond to your request as soon as possible.